Privacy Policy

THE METAL WAREHOUSE secures your personal information from unauthorized access, use or disclosure and does not store credit card details, and all payments are handled by a secure, PCI compliant, third party. THE METAL WAREHOUSE secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites via our shop, it is protected using encryption, such as the Secure Socket Layer (SSL) protocol.

THE METAL WAREHOUSE is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the THE METAL WAREHOUSE Web site and governs data collection and usage. By using the THE METAL WAREHOUSE website, you consent to the data practices described in this statement.


THE METAL WAREHOUSE collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. THE METAL WAREHOUSE also collects anonymous demographic information, which is not unique to you, such as your postal code.

There is also information about your computer hardware and software that is automatically collected by THE METAL WAREHOUSE. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by THE METAL WAREHOUSE for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the THE METAL WAREHOUSE Web site.


THE METAL WAREHOUSE collects and uses your personal information to operate the THE METAL WAREHOUSE Web site and deliver the services you have requested. THE METAL WAREHOUSE also uses your personally identifiable information to inform you of other products or services available from THE METAL WAREHOUSE and its affiliates. THE METAL WAREHOUSE may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

THE METAL WAREHOUSE does not sell, rent or lease its customer lists to third parties. THE METAL WAREHOUSE may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, THE METAL WAREHOUSE may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to THE METAL WAREHOUSE, and they are required to maintain the confidentiality of your information.

THE METAL WAREHOUSE Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on THE METAL WAREHOUSE or the site; (b) protect and defend the rights or property of THE METAL WAREHOUSE; and, (c) act under exigent circumstances to protect the personal safety of users of THE METAL WAREHOUSE, or the public.


The THE METAL WAREHOUSE Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize THE METAL WAREHOUSE pages, or register with THE METAL WAREHOUSE site or services, a cookie helps THE METAL WAREHOUSE to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same THE METAL WAREHOUSE Web site, the information you previously provided can be retrieved, so you can easily use the THE METAL WAREHOUSE features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the THE METAL WAREHOUSE services or Web sites you visit.


THE METAL WAREHOUSE will occasionally update this Statement of Privacy to reflect company and customer feedback. THE METAL WAREHOUSE encourages you to periodically review this Statement to be informed of how THE METAL WAREHOUSE is protecting your information.


THE METAL WAREHOUSE welcomes your comments regarding this Statement of Privacy. If you believe that THE METAL WAREHOUSE has not adhered to this Statement, please contact THE METAL WAREHOUSE at sales@themetalwarehouse.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.

ABN: 85 658 749 387
Physical and Postal Address: 9 Aspinall Place, MULGRAVE NSW 2756 AUSTRALIA
Email: sales@themetalwarehouse.com.au